Managed IT Services

Managed IT Services and Solutions

What Are Managed IT Services?

Many companies rely heavily on computers and networks to conduct their day-to-day operations and need them to be up and running 90-95% of the time. Knowing that computers and networks will suffer problems that can slow or stop productivity a company needs to be able to correct unexpected problems quickly and or take preemptive action to reduce future problems.  A company can hire a dedicated internal individual for that purpose, or they can outsource that responsibility through using managed IT services.

Managed IT Services provide an outsourced person that manages and assumes responsibility for the information technology of the company through a set of determined services and activities.

At Rider Tech, we offer several managed it programs to tailor the services and support that provide the best managed solution for your home or business. In addition to providing dedicated support for your computers and network, we also offer several additional benefits to your organization.

Managed IT Benefits

First, we provide a whole top-down look of your network and all your computer problems, then we, as professionals, can devise a customized IT plan that will minimize down time, reduce costs, and give you the peace of so you don’t have to worry about when to update a system or monitoring your servers.

Secondly, we save you time and money, not only by eliminating the need to hire a full-time employee but reducing the costs of downtime and emergency service repairs by developing and implementing programs and activities to anticipate future problems before they happen. By managing several companies and putting the right programs in place we can support several companies which reduces your overall costs without sacrificing reliable uptime.

Finally, Developing a Plan. Rather then just reacting to fixing the issues that come up, Rider Tech will help you develop a long-term comprehensive plan that includes disaster recovery, data storage and backup, security services to protect your network as well as programs to manage systems, and improve operations.

Rider Tech can perform multiple functions for your company, such as: Network Administration, Data Backup, Network Security, IT Support, PC Support, Vendor Management and More! We will meet with you to assess your current situation, address situational factors, and recommend the best managed IT solution that meets your needs and your budget.

Break & Fix Support
Hourly
24/7 System Monitoring
24/7 Managed Security
Remote IT Support
Onsite IT Support
Vendor & Account Management
IT Documentation
Routine System Updates
Projects
Customer Portal
System Reports
Computer Network Management
Basic Quarterly Security Audit
Daily Cloud Backups
User Managed
Monthly Subscription
24/7 System Monitoring
24/7 Managed Security
Remote IT Support
Onsite IT Support
Vendor & Account Management
IT Documentation
Routine System Updates
Projects
Customer Portal
System Reports
Computer Network Management
Basic Quarterly Security Audit
Daily Cloud Backups
All In Managed
Monthly Subscription
24/7 System Monitoring
24/7 Managed Security
Remote IT Support
Onsite IT Support
Vendor & Account Management
IT Documentation
Routine System Updates
Projects
Customer Portal
System Reports
Computer Network Management
Basic Quarterly Security Audit
Daily Cloud Backups
Device Managed
Monthly Subscription
24/7 System Monitoring
Automated Maintenance
Anti-Virus Scans
Routine System Updates
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